Pricing

A 50% deposit is required in order to schedule an therapy intake or an evaluation appointment. This deposit will be applied to the cost of the appointment or evaluation. This deposit is refundable until 2 weeks before the scheduled appointment. Deposits for therapy intake appointments or evaluation appointments cancelled with less than 2 weeks' notice will not be refunded. If paying by another method (e.g., cash or check), this payment must be submitted in order to schedule an intake or evaluation appointment. The balance of the cost of your therapy intake or evaluation appointment is due 48 hours before the appointment. Credit cards placed on file are run 48 hours before the appointment.

Payment for scheduled follow-up therapy appointments is due 48 hours before the appointment. 

Individual Therapy

• Standard Intake, Diagnosis, and Treatment Planning Appointment (90 minutes):  $400
• Follow-up therapy appointments (45 minutes): $200

Couple Therapy

• Intake, Case Conceptualization, and Treatment Planning Appointment (90 minutes):  $400
• Follow-up therapy appointments (45 minutes): $250

Small Group Therapy

• Abbreviated Intake Appointment for Clients Interested in Small Group (30 minutes): $100
• Small group (six 60-minute group sessions, maximum of 12 people): *$560
• Small group (twelve 60-minute group sessions, maximum of 12 people): *$1120

*Payment for all sessions of a small group series is due upfront; however, payment in 6 monthly installments is available to clients who qualify

Child & Adult Evaluations

• Adult Autism Evaluation (includes one 2-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $900
• Adult ADHD Evaluation (includes one 2-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $900
• Adult Combined Autism & ADHD Evaluation (includes one 3-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $1350

• Child Autism Evaluation (includes one 2-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $900
• Child ADHD Evaluation (includes one 2-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $900
• Child Combined Autism & ADHD Evaluation (includes one 3-hour evaluation session, comprehensive evaluation report, and one 45-minute feedback session): $1350

Insurance

We do not accept insurance (read more here about why we made this decision). We are considered out-of-network providers by healthcare insurances. If you want to seek reimbursement from your insurance carrier for your care with Upward then we can assist you in two ways:

• We will provide a Superbill for you to submit to your insurer for reimbursement on your own, or
• We also partner with Thrizer, a service that will advise you on your insurer’s out-of-network benefits, submit your claims to your insurer on your behalf, and assist you in maximizing your reimbursement amount for a small fee. 

Financing

Upward has partnered with CareFund which provides low- and no-interest financing to clients who would prefer to pay for their care in smaller monthly payments. 

Payment 

We accept cash, checks, and all major credit cards as forms of payment.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 48 hours beforehand. Otherwise, you may be charged for the full rate of the session.

Know Your Rights: No/Surprises Good Faith Estimate

When you see a healthcare provider, such as an out-of-network provider, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a health care provider, you may owe certain out-of-pocket costs. Out-of-network providers require that you pay your entire bill since they do not bill health insurance. 

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit. Upward Behavioral Health does not engage in balance billing.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider. Upward Behavioral Health does not engage in surprise billing.

You are protected against balance and surprise billing for the following scenarios.

Emergency services: If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may balance bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balance billed for these post-stabilization services.

Certain services at an in-network hospital or ambulatory surgical center: When you get services from an in-network hospital or ambulatory surgical center, certain providers may be out-of-network. In these cases, the most that providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

• You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities.
• Your health plan generally must:
  • Cover emergency services without requiring you to get approval for services in advance (prior authorization)
  • Cover emergency services by out-of-network
  • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation
  • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket

If you believe you’ve been wrongly billed, you may contact the Alabama Department of Insurance.